Frequently Asked Questions
How fast can you respond?
We typically arrive within one hour anywhere in Gloucester, Camden, and surrounding counties. Our 24/7 dispatch team is based in Pitman for rapid response throughout South Jersey.Do you use thermal imaging?
Yes, we utilize thermal imaging to detect hidden moisture behind walls and floors during water damage restoration. This helps identify all affected areas for complete drying.Are you IICRC certified?
Yes, we're licensed, insured, and certified through IICRC standards for water restoration. Our technicians are also IICRC-trained in smoke and odor control.Do you work with insurance?
Yes, we work directly with homeowners, property managers, and insurance carriers to simplify the claims process from inspection through rebuild and coordinate for faster approvals.Can you prevent mold growth?
Yes, we employ industrial dehumidifiers and air movers to prevent secondary mold growth after water damage. We also provide moisture control solutions to prevent recurrence.Do you offer emergency board-ups?
Yes, we provide 24/7 emergency board-ups for fire, storm, or accident damage. We secure windows, doors, and roofs to prevent further damage from weather or theft.What's your service area coverage?
We serve all of South Jersey including Pitman, Cherry Hill, Mullica Hill, Washington Township, Sewell, Haddon Township, and Blackwood with 24/7 emergency response from our Pitman base.Do you provide mold testing?
Yes, we provide post-remediation testing for peace of mind after our certified mold technicians complete inspection, containment, and removal using HEPA filtration and antimicrobial treatments.Can you remove smoke odors?
Yes, we use ozone treatment, thermal fogging, and hydroxyl systems to eliminate deep-set smoke odors from fires, tobacco, or cooking incidents without leaving residue.Do you handle commercial properties?
Yes, we provide rapid emergency restoration for offices, retail stores, schools, and multi-unit properties. We're certified, insured, and OSHA-compliant for commercial work.What equipment do you use?
We use IICRC-certified drying technology, industrial dehumidifiers, air movers, moisture meters, HEPA filtration, and advanced ozone systems for comprehensive restoration and air quality improvement.Are you family-owned and local?
Yes, we're a family-owned and locally operated restoration company based in Pitman, NJ. We're known for trust, transparency, and community-focused integrity throughout South Jersey.What should I do immediately after fire or smoke damage to my home?
Evacuate everyone and call 911 first, then contact a restoration company for emergency board-ups and containment before soot spreads further. Every hour soot sits on surfaces increases the risk of permanent staining and deeper damage. Advanced Restoration Group dispatches 24/7 throughout Pitman and across South Jersey so help arrives fast.Who offers emergency fire damage restoration in Pitman, NJ?
Advanced Restoration Group provides emergency fire damage restoration in Pitman, NJ, available 24 hours a day, seven days a week. The team responds to fire and smoke damage with immediate containment, board-up services, soot removal, and odor elimination to protect your home from further loss.Why does fast response matter so much after a house fire?
Soot and smoke residue begin bonding permanently to walls, ceilings, and contents within hours of a fire, making restoration significantly harder and more costly the longer you wait. A 24/7 emergency response that includes immediate containment and board-ups limits that secondary damage window and improves the outcome of the full restoration.